Keeping in mind how poorly the case of flawed sensor sealing in D600 was handled by Nikon, we can considering the case of their D750 a big improvement. Once again, Nikon released a number of flawed cameras, and very quickly photographers began to report the occurrence of a nasty flare in their photos.
Here’s an example from imaging-resource.com:
You can read more about the flaw here. Quickly enough, Nikon released an official statement:
We have received indications from some users that when photographing scenes in which a bright light source, such as the sun or high-intensity lighting, is at a certain position along the top border of the frame, flare with an unnatural shape may sometimes occur in images captured with the D750 digital SLR camera.
We are currently looking into measures to address this issue. Further details will be announced as soon as they are determined.
There was no mention about what the ‘measures’ are going to be, and Nikon remained silent for some time. During that time several articles in industry news pages began to suggest that a silent recall is taking place. Here’s a piece from petapixel.com:
The camera is currently disappearing from stores, both online ones and brick-and-mortar ones, suggesting that some kind of recall or delay has been implemented while Nikon fixes the defect.
We have also been hearing reports from photographers in Japan that major camera stores in Tokyo no longer carry the D750 on their shelves. It appears to be “a factory recall” and the stores are saying the camera will be back in stock in about a month.
Only after that, another statement has been published by Nikon confirming what has been suspected:
Nikon is working with retailers to replenish stock with cameras to which measures to address this issue have been applied. In late January, Nikon will announce details to service cameras from users, free of charge.
Even though the case has been handled so much better than the one of D600, the company’s actions still call for more transparency in communicating. The D750 is still mostly unavailable at the time of writing this.